Shipping Policy

TSG does not offer shipping for physical goods. All services provided are non-physical (coaching, training, and event participation).

• Service Delivery: Delivery refers to the commencement of the purchased service (program enrollment start date, scheduled lesson time, or event start time).
• Digital Confirmation: Upon successful payment, the service is confirmed. The user receives an immediate digital confirmation via email containing transaction details, confirmation numbers, and program/event schedules. This confirmation serves as proof of purchase and "delivery" of the right to access the service.
• Access Commencement: The Parent/Guardian and Student gain access to the services and facilities solely on the official start date agreed upon for the program or event.